Refund & Cancellation Policy

Last updated: 4 July 2026

Role Compass billing is deliberately simple: you pay once for your chosen plan period and keep full access until that period ends. There is no subscription running in the background — no auto-renewal, no recurring charge, and therefore nothing you need to cancel.

Cancellation Policy

Role Compass is a one-time payment for a fixed plan period — not a subscription. Because there is no auto-renewal and no recurring charge, there is no ongoing billing to cancel. Your access simply runs until the end of the period you paid for and then stops — we never charge you again unless you yourself buy a new period.

Refund Policy

We refund a payment when something genuinely went wrong with it. Within 7 days of the purchase, email us if:

• Non-delivery — you paid but Pro access was not unlocked on your account, and we cannot fix it for you.
• Duplicate charge — you were charged more than once for the same purchase.
• Payment error — you were charged the wrong amount, or charged without a completed order.

What is not covered

We do not offer refunds for change of mind or partial use of a plan period. Before paying, you can see each role's verdict and the shape of the analysis on its role page — so you can judge the product before spending anything.

How to request a refund

Email hello@rolecompass.ai within 7 days of the payment, from your account email, with the payment reference (from your Razorpay confirmation). We respond within 5 working days. Approved refunds are returned to your original payment method via Razorpay within 5–7 business days of approval (standard Razorpay processing); some banks can take a few days longer to show the credit.

Contact

Refund questions: hello@rolecompass.ai.

KrishnaJain Private Limited (CIN U62099TS2026PTC218045), Hyderabad, India · hello@rolecompass.ai